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This paper aims to profile the Worldwide Hospitality and Tourism Themes’ theme issue “How can the skilling India initiative become a solution to the critical need for skilled labour in the Indian hospitality industry?” with reference to the experiences of the theme editors and writing team.

This paper uses structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process.

This paper reviews progress relating to the implementation of the “Skill India” initiative and its impact on the skilled-labour shortage as it relates to hospitality and tourism. Arising from the analysis are suggestions and recommendations to enhance the initiative’s effectiveness.

This paper observes that the Skill India initiative is an ambitious effort to facilitate skills-based training, but there are numerous concerns about its design and implementation.

This paper provides insights from both practitioner’s and academic’s perspectives as to how to overcome the gap in the availability of skilled and trained labour in the Indian hospitality industry.

The purpose of this paper is to review and summarize the theme issue outcomes in relation to the strategic question: How can the Skill India initiative become a solution to the critical need for skilled labour in the Indian hospitality industry?

The paper draws on the findings of the theme-issue contributors to identify the role of the Skill India initiative in addressing the need for professionally skilled employees in the Indian hospitality industry.

This concluding paper highlights research relating to the Skill India initiative and its implications for industry practitioners, researchers and policymakers.

At the broader policy level, the theme issue observes that the Skill India initiative by the central government is an ambitious effort to facilitate skills-based training so that candidates can find employment in an industry or vocation of their choice. However, there are numerous concerns about the effectiveness of its design and implementation.

This theme issue provides insights from both practitioner’s and academic’s perspectives as to how to overcome the gap in the availability of skilled and trained labour in the Indian hospitality industry.

The purpose of this paper is to provide an introduction to the Indian government’s “skill India” initiative, the scale of the task, progress to-date, the rationale for the theme issue question and the approach taken by the theme editors, their writing team and the wider stakeholders who contributed their insights to analysis and the generation of recommendations.

The paper draws on prior research related to the skilled labour challenge and explores issues identified by hospitality industry leaders and other key stakeholders. The skill India initiative led by the central government aims to resolve the skills gap, and this paper establishes the context of the theme issue by presenting a macro-view of the labour supply deficiency that the sector faces and the impact the initiative has made to-date.

The paper profiles the approach adopted by the theme authors and their writing team in relation to the strategic question.

The theme issue draws extensively from the experiences of industry, training partners and government agencies and institutions, and it reflects their varied perspectives. The research has implications for all stakeholders as they work to find solutions to key issues and challenges around the effective implementation of the skill India mission.

This research identifies some of the issues that are affecting the impact and success of the skill India initiative, and it provides recommendations for government, NGOs, training partners and industry to improve the outcomes of the programmes on offer.

This concluding article summarizes the main findings in response to the theme issue strategic question: How are hospitality and tourism businesses in India responding to the COVID-19 pandemic?

The conclusion identifies some contemporary and relevant areas for development in the post-pandemic era. To summarize, this paper draws out the key findings of the theme issue articles and presents the main recommendations for industry action.

This conclusion highlights emerging issues for Indian hospitality and tourism businesses and includes specific recommendations for industry professionals, policymakers and other stakeholders in relation to strategies that could be adopted to mitigate the impact of the COVID-19 pandemic.

Given the wide impact of the pandemic across industries, this issue will be of interest to practitioners, higher education leaders, policymakers and other stakeholders as it draws on industry-focused research to explore the challenges and possible solutions to current and pending challenges. This issue also provides insights for further collaborative research.

This article provides insights from practitioners and academics relating to the current and on-going impact of the COVID-19 pandemic and developmental steps that the hospitality and tourism industry in India is taking in response.

The coronavirus pandemic has triggered a paradigm shift in all businesses, and given the restrictions that followed, hospitality and tourism has been significantly affected. This article identifies some emerging issues and trends in hospitality and tourism businesses related to this, and in so doing, it introduces the theme issue.

The article draws on recent reports and articles and on several rounds of discussion between academics, practitioners and other stakeholders to identify the issues arising, which are then explored in the articles featured in this theme issue.

The study findings reveal that the pandemic response has prompted advances in technology, profit management, training, service blueprinting and online education, coupled with industry integration, sustainability practices, housekeeping services, medical tourism and virtual tourism among others.

The theme issue sought to address the real-life issues that are impacting hospitality and tourism in India and some of the wider implications. This exploratory work is based on inputs from industry professionals, policymakers and other stakeholders in relation to the emerging issues and the formulation of strategies to mitigate the impact of the pandemic on hospitality and tourism businesses in India.

The paper aims to describe how the Infosys leadership institute is preparing a pool of talent to take over running the company in the years ahead.

It examines the priorities at the institute, considers other development initiatives in the firm and describes the company’s policies in the areas of employee well-being and engagement.

It highlights the importance of communication, work-life balance, equal opportunities and employee engagement.

It details the ways in which InStep, the company’s global internship program, draws students from business, technology and the liberal arts to work on high-impact projects involving strategy and cutting-edge research.

It reveals that the company’s stock-options program has helped to create some of India’s first salaried millionaires.

It provides an insight into the engagement of talent at a major international organization.

The purpose of this paper is to investigate the role of culture in economic growth in areas where the Shilpgram fair is facilitated in Rajasthan.

The data are acquired through primary and secondary data with individual meetings, interviews and questionnaires.

The study uncovered that the Shilpgram fair is expanding mindfulness and financial development of rural life and crafts particularly for younger people.

This study presents recognition of the financial effects of tourism on neighbouring group association in tourism development.